Protocols, not products
Every integration is a Model Context Protocol (MCP) server. Same role HTTP played for the web — once it stuck, the products underneath became interchangeable.
Response to Wiseway — AI Assistants Brief
Open standards outlast the products built on them.
AI tools change every few months, and the vendors will come and go. We design Wiseway's platform so any piece — the AI itself, the software running it, the host — can be swapped without rebuilding the rest.
01 — Approach
Build for change, not for today.
The AI tooling market reshuffles every quarter. A platform locked to one vendor's bundle in 2026 is a rebuild in 2027. Our answer is to anchor each layer to an open standard with a track record of outliving its alternatives, and to leave the vendor as the swappable bit.
Your IP, in Git
Skills, prompts, evals, rate-card logic — all in a Wiseway GitHub repo, code-reviewed and branch-protected. Git outlasted every vendor source-control product; your skills outlast every harness.
Data in Australia
The agent harness and MCP servers run in Azure AU East beside your existing M365 tenant. Documents never leave it. Only model inference egresses, and that endpoint is configurable.
One platform, many assistants
Knowledge, Quoting and Transport share the same harness, identity and logs. Adding AP, AR or customer service later is a new skill — not a new product, login or contract.
02 — Stack
Four layers. Each one swappable.
Thin layers, open interfaces. When a better model, harness or host appears, you change that layer — the others don't notice.
Channels
Email
Teams
Web
Agent harness
Claude Agent SDK (open source)
Skills
GitHub (Wiseway-owned)
Models
Claude Sonnet
Claude Haiku
model + harness swap as a pair
Integrations
MCP servers for SharePoint, TMS, CargoWise, rate cards
Host
Azure Australia East
Self-host the harness, don't rent it
Anthropic offers a managed-agents service, but it runs in US infrastructure — which crosses your "data stays in Australia" line and adds Pacific latency on every SharePoint call. We self-host the (open-source) Claude Agent SDK in Azure AU East. If Anthropic ships a Sydney region later, migrating is a redeploy — the interface is the same.
03 — Architecture
Click any component to see how it's open.
The harness orchestrates skills; skills call MCP servers; MCP servers wrap your systems. Where a layer is built on a public standard, the panel links to the spec or reference implementation — so you can verify, not just take our word.
04 — Open items
To be confirmed.
- Web UI host. Azure Static Web Apps, Cloudflare Pages, or Teams app.
- TMS API. Protocol, auth, rate limits, idempotency on writes.
- Entra ID app registrations. Reuse existing or create new.